All new hires in our Nebraska office are eligible for a $1,000.00 sign on bonus! This bonus is paid on a retention basis; $250 after the first 90 days of employment, $250 following 6 months, and $500 after celebrating 1 year of service!

At Quality Loan Service Corp, we are dedicated to providing exceptional loan servicing and default management solutions. With years of experience in the industry, we pride ourselves on our commitment to accuracy, efficiency, and customer satisfaction. Our team is driven by a shared passion for delivering outstanding service to clients, borrowers, and partners, ensuring every step of the loan process is handled with care and professionalism.

As an industry leader, we focus on innovation, integrity, and continuous improvement, always striving to exceed expectations and build lasting relationships. Join us at Quality Loan Service Corp and be part of a dynamic team that values collaboration, respect, and a strong commitment to success.

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Summary of Position:

As a Processing Clerk, you'll play a vital role in keeping things running smoothly by organizing and maintaining files, ensuring they are always up-to-date and on track with important deadlines. You'll have the opportunity to make an impact by reviewing and updating client systems, managing file holds, and addressing status escalations. In addition, you'll assist with sale postponements, provide top-notch customer service to both clients and borrowers, and ensure data entry is accurate and timely.

This role is perfect for someone who thrives in a fast-paced environment and takes pride in their attention to detail. If you're someone who enjoys staying organized, managing multiple tasks, and collaborating with others, this is the perfect opportunity to grow and make a real difference in a supportive, team-oriented setting. Bring your passion for great service and your ability to meet deadlines — and help us deliver excellence to our clients and borrowers!

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Description of Duties:

• Maintain Organization: Ensure files are organized, up-to-date, and compliant with timelines.
• Client System Updates: Review and update client systems to ensure all information is accurate and current.
• Manage File Holds & Escalations: Oversee file holds and manage status escalations to maintain smooth processes.
• Support Sale Postponements: Assist with handling sale postponements, ensuring clear communication and efficient transitions.
• Provide Customer Service: Deliver exceptional service to both clients and borrowers, addressing their needs with professionalism.
• Data Entry: Accurately input data to support operational efficiency.

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Experience and Skills:

• Preferred Experience: At least 1 year of experience in mortgage or legal fields is preferred but not required.
• Technical Skills: Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Strong Organizational Skills: Exceptional ability to stay organized, manage multiple tasks, and meet deadlines.
• Communication Skills: Clear and effective communication, both written and verbal, with a focus on professionalism.
• Team Player & Independent Worker: Ability to work efficiently both independently and as part of a collaborative team.

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Physical Demands:

While performing the duties of this job, the employee is consistently required to: walk; use hands to finger, grasp, feel objects tools or controls; reach with hands and arms; balance; stoop and consistently sit, talk or hear. Employees may be required to perform all functions on a repetitive basis.
Exert up to 10 pounds of force occasionally; lift, carry, push, pull or otherwise move objects, to include the human body.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Work Schedule: The work week is typically Monday through Friday, with business hours of 8:00am to 5:00pm. This is a 100% on-site position.

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Benefits Summary: Quality Loan Service Corp promotes work/life balance with a robust wellness program, PTO, remote work, and flexible schedules (where available). Full-time employees become eligible for benefits following a 30-day waiting period, with a benefits offering that includes medical, dental, vision, life, AD&D, EAP, STD, and LTD. Additionally the firm provides parental leave for both primary and non-primary caregivers as well. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and short and long-term care insurances, as well as a 401(k)-retirement plan with a company match. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis.

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Security Requirement:

While performing the duties of this job, the employee is required to ensure the security and confidentiality of all sensitive information, including but not limited to threats or hazards to the security or integrity of sensitive information that could result in any harm or inconvenience to any customer, employee or the company.

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Work Environment:

Typical office environment with a quiet to moderate noise level.

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Next Step:

Ready to take the next step? Apply now and be part of our thriving team! https://mccarthyholthus.hrmdirect.com/employment/job-openings.php?search=true&&cust_sort1=200442

The above information on this job description has been described to indicate the general nature and level of work performed by incumbents. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent.

McCarthy Holthus and our affiliate companies are Equal Opportunity Employers. We are committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

McCarthy Holthus and our affiliate companies will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if McCarthy Holthus and our affiliate companies is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Stands and Enforcement webpage.

As part of our commitment to maintaining a lawful and compliant workforce, McCarthy Holthus and our affiliate companies participate in the E-Verify program. All candidates who accept a job offer will be required to complete the E-Verify process to verify their employment eligibility in the United States.

Applications will be accepted until the closing date of 2-20-2025.