McCarthy & Holthus, LLP, along with our affiliate, Premier Business Support, LLC, is delighted to invite a dedicated and detail-oriented Payoff and Reinstatement Clerk to join our vibrant team. In this pivotal role, you will be instrumental in providing exceptional support to our clients’ customers as they navigate their outstanding debts and assist them in obtaining financial figures. We believe in the power of diverse backgrounds and welcome candidates who are eager to contribute to our mission of empowering clients to achieve financial stability.

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Why You’ll Love Working Here:

• Empowering Environment: Become part of a supportive team that values your contributions and actively encourages your professional growth and development.
• Make a Difference: Play a crucial role in helping homeowners regain control over their financial situations. Experience the rewarding satisfaction that comes from helping them resolve outstanding debts and impacting lives positively.
• Comprehensive Benefits: Enjoy a competitive compensation package that includes comprehensive health coverage, retirement plans, and additional perks designed to prioritize your overall well-being.

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What You’ll Do:

• Engage with Clients: Serve as a vital point of contact for homeowners and authorized third parties, assisting them with inquiries related to updated financial figures. Your support will be key in guiding them on their path to financial recovery.
• Utilize Technology: Navigate multiple client systems to efficiently request and track updated financial data, ensuring that all figures are processed in a timely and accurate manner.
• Process with Precision: Accurately track the status of requested financial figures into our internal Case Management system, maintaining the highest standards of precision and attention to detail.
• Communicate Clearly: Provide homeowners and clients with the status of their reinstatement and payoff quote requests, fostering trust and transparency with clients and requestors.

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What We’re Looking For:

• Communication Pro: You possess strong verbal and written communication skills that allow you to connect effectively with homeowners and colleagues alike.
• Organizational Whiz: Exceptional organizational skills are essential, enabling you to manage multiple tasks without letting anything fall through the cracks, even in a fast-paced environment.
• Tech-Savvy: Proficiency in Word, Excel, and Outlook is required. You leverage technology to enhance your workflow and improve efficiency.
• Team Player & Independent Thinker: You thrive in collaborative settings but can also work independently, taking initiative when necessary.
• Math Maven: Strong mathematical skills and a keen eye for detail are critical for success in this role.

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A Word from Our Team:

"I’ve had the pleasure of working with McCarthy & Holthus for over two years, and I can confidently say it’s been a rewarding journey. The fast-paced environment keeps you engaged and constantly learning, while the small, efficient team handling invoice processing creates a collaborative and supportive atmosphere. If you thrive in an environment where hard work meets tangible results, and where numbers matter as much as innovative solutions, McCarthy & Holthus is the place for you. The balance of challenge and reward here is unparalleled, making it a truly fulfilling place to grow and succeed." - B. Allen, Invoice Processor

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Benefits:

McCarthy Holthus and affiliated companies promote work/life balance with a robust wellness program, PTO, remote work, and flexible schedules (where available). Full-time employees become eligible for benefits following a 30-day waiting period, with benefits offering that includes medical, dental, vision, life, AD&D, EAP, STD, and LTD. Additionally the firm provides parental leave for both primary and non-primary caregivers as well. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and short and long-term care insurances, as well as a 401(k)-retirement plan with a company match. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis.

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Physical Demands:

While performing the duties of this job, the employee is consistently required to: walk; use hands to finger, grasp, feel objects tools or controls; reach with hands and arms; balance; stoop and consistently sit, talk or hear. Employees may be required to perform all functions on a repetitive basis. Exert up to 10 pounds of force occasionally; lift, carry, push, pull or otherwise move objects, to include the human body. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Security Requirement

While performing the duties of this job, the employee is required to ensure the security and confidentiality of all sensitive information, including but not limited to threats or hazards to the security or integrity of sensitive information that could result in any harm or inconvenience to any customer, employee or the company.

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Work Environment:

Typical office environment with a quiet to moderate noise level.

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Ready to Make an Impact? If you’re ready to take on a rewarding challenge and contribute to a team that values your skills and dedication, we want to hear from you!

https://mccarthyholthus.hrmdirect.com/employment/job-openings.php?search=true&&cust_sort1=200442

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Notice

The above information on this job description has been described to indicate the general nature and level of work performed by incumbents. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent.

McCarthy Holthus and our affiliate companies are Equal Opportunity Employers. We are committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

McCarthy Holthus and our affiliate companies will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if McCarthy Holthus and our affiliate companies is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Stands and Enforcement webpage.

As part of our commitment to maintaining a lawful and compliant workforce, McCarthy Holthus and our affiliate companies participate in the E-Verify program. All candidates who accept a job offer will be required to complete the E-Verify process to verify their employment eligibility in the United States.

Applications will be accepted until the closing date of 2-20-2025.